TAXI

If you have decided to travel around Prague by taxi, we have some good advice for you.

 

Fair Place Taxis

Improving the taxi services has become one of the main aims of Prague City Hall. To this end the institution of supervised taxi ranks was established. Among other conditions these ranks are obliged to guarantee a maximum charge of 28 CZK per kilometre, as set by Prague City Hall. As well as the aforementioned guaranteed fare rate, the supervisors of FAIR PLACE taxi ranks can also ensure a professional approach on the part of drivers and a generally high standard of customer service.

To obtain information, to make comments or complaints, please refer to taxi@cityofprague.cz.

 

Fares

Although taxi fares are regulated within the boundary of the City of Prague (40 CZK boarding fee + 28 CZK per km + waiting fee), it is possible, especially if you stop a taxi in the street, that the driver will want to charge you several times more per kilometre than the regulated price. To minimise this risk it is advisable, above all, to use taxi services which operate within the FAIR PLACE project.

The majority of good taxi companies also have telephone dispatching services and operate yellow vehicles. If you call a taxi through a dispatcher you can expect a guaranteed quality of service.

 

Taxi obligations

By law every taxi must be marked with a black and yellow luminous TAXI sign on its roof. On both front doors it must have not only its identification number, but also the basic fare rates. The same information, in greater detail, should also be available inside the taxi, along with the driver’s permit and a taxi-meter. At the end of a journey the passenger must be issued with a receipt printed out from the taxi-meter and should pay the price indicated on the taxi-meter. If the driver wants to haggle over the price it is a sign that he is asking more than the regular fare.